Computer trouble
Concerns may include: internet and wi-fi connection, computer performance, printing, computer security, student email, forgotten password, PODS user ID, setting up two factor authentication, etc.
Primary Resource
Information Technology Services Help Desk
Information Technology Services (ITS) supports teaching, learning, research and the student experience across all campuses of Binghamton University by providing responsive support, technology expertise and innovative solutions via its staff, facilities, applications and services.
The ITS Help Desk is the University's central contact point for questions about the use of information technology. The Help Desk staff will answer questions directly or facilitate a resolution if second level technology support is required
The ITS Help Desk is the University's central contact point for questions about the use of information technology. The Help Desk staff will answer questions directly or facilitate a resolution if second level technology support is required
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The Technology Hub, 4400 Vestal Pkwy E
Binghamton, NY 13902
Contact Us
Related Resource
Residential Computer Consulting Program (ResCon)
The Information Technology Services Residential Computer Consulting Program (ResCon) provides technical support to students living on campus.
Thirty-three ResCons live where they work and attempt to resolve students' questions about device connectivity and software problems and other information technology related issues.
The ITS Help Desk is the central point of contact for and refers problems to ResCons. ResCons contact students and make house calls to the residents, referring unresolved calls to Senior ResCons who refer unresolved issues to a coordinator at ITS in The Technology Hub.
Thirty-three ResCons live where they work and attempt to resolve students' questions about device connectivity and software problems and other information technology related issues.
The ITS Help Desk is the central point of contact for and refers problems to ResCons. ResCons contact students and make house calls to the residents, referring unresolved calls to Senior ResCons who refer unresolved issues to a coordinator at ITS in The Technology Hub.
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The Technology Hub, 4400 Vestal Pkwy E
Binghamton, NY 13902
